Items can be returned and refunded within 30 days of day of delivery. If 30 days have passed, then you can get online credit or an exchange.
FINAL SALE ITEMS cannot be refunded, they can only be exchanged or receive online credit.
Items must be purchased from sodanca.com in order to get an exchange or a refund. We cannot accept returns from other retail locations. If you have purchased a So Danca product from another retailer or another online store and you need a return or exchange, please contact that retailer directly.
Before shipping a return, photograph the item for your records.
All refunds are for merchandise only! There are no refunds for shipping originally payed.
If you bought a special item that requires 10-12 weeks delivery and you cancel that item(s) after 3 days of purchase date OR you wish to return the item for a refund once you have already received the item, you will be deducted a $7 penalty fee per item and a 15% restocking fee per item from your total refund and you will not get refunded for the shipping amount. However, you may exchange any special order item, but it might take another 10-12 weeks for the exchange to arrive, unless we have the item in our stock, then it will be immediate delivery. You can also choose full online credit with no fees or penalties.
Please ensure to pack your shipment securely to prevent any damage to the items.We are not responsible for any items that are returned to us in error. If a package gets returned to us because of a wrong or incorrect shipping address OR an incorrect email address you will be charged a $5 fee in order for us to re-ship the package(s) to the your correct address.
For your FREE RETURN LABEL please email us at firstname.lastname@example.org OR give us a call at 1-888-895-6057. We will send you one return label via email. If you need to make another exchange then you will have to pay for the return label(s) yourself or we can charge another $5 for another return label to be sent to your email. Please include the order number and name on the order and we will send the return label to your email associated with your order. Please let us know if you want to get an exchange or a refund. If you'd like an exchange then please let us know what size and/or color and/or width you'd like to exchange for.