For shoes: Sizing can vary from style to style, so we recommend using the AI sizing tool on our website. It will walk you through taking a photo, determine your measurements, and then recommend a size for the specific style you're interested in. You will find the tool halfway down on the product page where it says “Find your shoe size with a quick scan”. There are additional details and recommendations under the sizing chart drop down menu on each product page. 
For dancewear: Each product has a sizing chart with measurements for our dancewear. You can find this in the “Size Chart” drop down menu on each product page.

Comfortably! Here are some guidelines we suggest:

Shoes should have little to no growing room as this can lead to injury.

Ballet flats and jazz shoes should hug the foot and be on the snug side.

Hard soled shoes like character shoes, tap shoes, and ballroom shoes should be comfortable without any heel slipping.

IMPORTANT:Pointe shoes should only be fit by an experienced fitter. This is critical! Save your feet and be properly fitted.

The dance life of a shoe depends largely on the type of shoe and how much it is used. A pointe shoe often has a shorter life span than a ballet flat due to its design and level of use. Ballet flats, however, will last a long time depending on the surface on which they are used and to what extent they are stored and taken care of.

See “How do I care for my Só Dança shoes?” for tips to get the most life out of your shoes.

Special care should be taken with all shoes, and your Só Dança shoes are no different.  

The best way to protect your hard shoes between class is to keep them out of sunlight and away from dust by storing them in their box or a shoe bag.  

Your soft shoes, including ballet flats & jazz shoes, should be allowed to air dry before you leave them in a dance bag. This is also true, and especially important, for pointe shoes.

If you get a mark on your leather shoes, use polish and a light cloth to massage the mark away. Canvas and other fabric shoes can be spot cleaned to look as good as new.

Your Só Dança bodywear will have a very long dance life if you look after them. They can be machine washed in cold on gentle cycle and hung to dry. Putting your bodywear in the dryer puts stress on the stretch fibers and will shorten their wearability.

Yes. Any items on your order that are not in stock will be placed on backorder on your account until we can fulfill the purchase or there is a request to cancel backorders.

Yes! Our online store only offers a select line of our products that can be customized. Your local dance retailers have in-store-only exclusives and many other popular products as well. To find a retail location near you, please use the location search bar at the top of the page.

Yes! Our online store only offers a select line of our products. Your local dance retailers have in-store-only exclusives and many other popular products as well. To find a retail location near you, please use the location search bar at the top of the page.

Credit cards can be declined for several reasons. One we see most often is an error in the "Bill To" address. You must be sure that the billing address for the credit card is the same as the billing address on the order you are trying to enter. You may also need to double check the credit card number and the CV2 number of your card. If you have checked that information and continue to have problems, please contact your bank.

Your privacy matters to us and your information is secure. We use up-to-date security technology to create a secured connection for all transactions. We also never store credit card information in our computers and your email address, mailing address, and all other information is kept private.

Standard orders are shipped out within 1-2 business days. If you place an order with 2 day shipping or overnight shipping before 3pm EST, the order will be shipped out same day. If the order is placed after 3pm EST, the order will be shipped out the following business day.

Yes, every order is provided with a UPS or USPS tracking number. You will receive an email with the tracking number as soon as your order ships.

Unfortunately, we do not ship internationally. We do, however, have distribution centers in many other countries that can help you with sales outside of the United States. Please contact us at inquiries@sodanca.com if you need help reaching our distribution center in another country.